HSII™ Operational Intelligence
Introducing the Operational Friction Map™
A diagnostic tool that turns complex operational breakdowns into clear, actionable intelligence. Describe the problem — get structured answers in seconds.
Automated Classification
Describe any operational problem and the system instantly categorizes it into structured failure types — no manual triage required.
Severity Scoring
Every issue is assessed and scored for urgency, helping teams focus energy where it matters most instead of guessing at priorities.
Action Pathways
Receive concrete recommended next steps tailored to each problem — so your team moves from diagnosis to resolution faster.
Ready to map your friction?
Submit any operational challenge and receive a severity-scored breakdown with recommended action pathways — no setup, no friction.
About HSII
Built for human systems,
driven by clarity.
HSII — Human Systems Integration & Infrastructure — is a team dedicated to operational clarity and sustainable performance. In partnership, we design and engineer tools that help organizations understand, diagnose, and improve the systems their people depend on every day.
Operational Analysis
We map the full system before optimizing any part of it — friction is rarely where surface metrics say it is.
Enterprise Modernization
7+ years modernizing complex government and enterprise systems — from legacy CRM workflows to AI-assisted infrastructure.
Human Systems Focus
We account for the people sustaining the system — continuity, adaptation load, and hidden operational strain are part of the design.
Measurable Outcomes
SOPs, backlog reduction, and response standards that translate directly into operational performance you can see and report on.
The team
The people behind HSII.
A founding team that combines systems thinking, entrepreneurial execution, and deep technical craft.
Misty Moore
Co-CEO, HSII
Systems architect, operational analyst, and framework developer focused on the intersection of human systems, infrastructure, workflow design, and AI-assisted modernization.
Monte White
Co-CEO | Operations & Business Infrastructure
Systems-based researcher and co-architect of HSII™, contributing expertise in somatic efficiency, autonomic state tracking, heart-rate variability mapping, and behavioral systems engineering.
Pavlo Jin
Co-Founder & CTO
Senior Software Engineer focused on scalable web applications, operational systems, workflow modernization, and AI-assisted development.
Contact
Let's build something
great together.
Whether you have a project in mind or just want to say hello — we'd love to hear from you.
Email us
hello@hsii.systems
Location
Maryland & Utah
HSII™ reframes capacity, safety, resilience, and continuity as design responsibilities — helping organizations identify operational friction, reduce invisible load, and build systems that sustain performance without consuming the people who carry them.
— Misty Moore, Founder